Raiders Ticketing Options

Season 2022-2023

Raiders tickets can normally be purchased in a number of ways:-

On the door, cash or card payment
Pre-purchase, using our on line ticket purchase system (encouraged) Find the site by clicking here
As a prepaid season ticket

When you present your payment, on line voucher or season ticket you will be given a wrist band, valid for that game only. This wrist band MUST be worn prominantly at all times to enable our security staff, and other members of the staff, to be able to check it. Please avoid wearing it in a manner that will allow it to be concealed by other items or layers of clothing.

We are delighted to announce that following a very succesful season with Ticketco that we will be retaining their excellent services for the 2022-2023 season.

Day ticket costs

For on-line ticketing a minor booking cost may apply. The costs for walk up tickets and on-line day tickets has unfortunately suffered a minor price increase from last season.

We did try to keep ticket prices at last season’s prices but the team and the sport are not immune from the cost increases that have hit us all over the past 6 months in particular. Rink operating costs, travel costs and equipment have all risen and there had to be a knock on with entry prices being increased. Season ticket costs have however remained the same as last season.

The following day ticket prices for this season will apply:-

• 0-4 years old Free of charge
• 5-15 years old £8 (Youngster)
• 16-65 years old £15 (Adult)
• Concessions (over 65) £11
  
  Please note that under 14’s must be accompanied by an over 18 and proof of age may be required.

Disabled guests and carers

In a change to previous policy in respect of disabled and their carers, please note that in future our policy will be:-

One complimentary admission ticket will be issued to an officially recognised carer of a full entry price paying disabled guest if ID is presented connecting the name of the disabled guest to the receipt of the higher rate of one or more of the following:

1) Disability Living Allowance (DLA)
2) Attendance Allowance (AA)
3) Personal Independence Payment (PIP)
4)Armed Forces Independence Payment (AFIP)
or
5) Is a registered blind person.

The carers complimentary ticket will only be given if the person for whom they are a carer is present and has paid for a ticket of the appropriate category of Youngster, Over 65, or Adult. As a carer they are expected to accompany the allowance recipient for the extent of their stay in the Sapphire.

So to clarify, those in reciept of any of the above 5 benefits will pay the normal entry price for their age bracket, but one officially recognised carer for that person will be allowed complementary entry.

Season-tickets

Season-tickets will be valid for the full 28 games within the League + Cup initial rounds and the full league season. It will not include the pre-season challenge games and for some fans these two pre-season games will allow them to organise their season-tickets, photos and payment for the following weeks as we have done in previous years.

The season-ticket will this season include any cup or semi-final games if the Raiders progress to those stages. Due to the very busy nature of the league schedule the cup semi finals and finals will have to be mid week games with an expected face off time of 7pm.

Season-ticket holders are the only fans that are able to reserve their seat at the Sapphire and a “reserved” sticker will be issued to mark the season-ticket holders seat. Previous season ticket holders will have first refusal on the same seat for the following season if they choose to purchase a season ticket again.

The season-tickets validity will end at the completion of the league season. Any play-off games will be at the normal door / on-line rate applicable at the time. Season-ticket holders will however still have their seat reserved for games that they attend that are not included on the season-ticket.

The full league season starts on 17th/18th September and runs through to the first week of April. For more information see the fixtures and news section of this web site.

The organisation of payment and photos etc may be dealt with at pre-season social events (17th July already notified) or the pre-season challenge games on Sunday 4th and Sunday 11th September.

The standard league season-ticket costs are :-

0-4 years old Free of charge (make the most of it 🙂 )
5-15 years old £182
16-65 years old £364
Concessions (over 65’s) £260
Qualifying carers (see above) free of charge

The age qualification date is the first game on the season ticket. So those claiming under 5’s, under 16’s and under 66’s should be below that age on the first game on the ticket, in this instance the 18th September 2021.

We are working with our sponsors to provide special deals for our season ticket holders and will advise what is available at the start of the season.

Season ticket holders who are unable to attend games will be able to contact our streaming management team and organise a live stream for the game that they are unable to attend. On requesting a stream for the game the season ticket will be disabled for attendance in person for that particular game. This notification should be provided at least 24 hours before the game. The provision of complimentary streams is a manually input transaction and may not be possible on game day due to other commitments on the day of the home game.

The season ticket does include a photo ID and are therefore not transferable to family members in the event you are unable to attend a game.

Where a category (such as junior club member) may be eligible for a complimentary day ticket when accompanied by a parent, these will not be available as a free season ticket.

Season ticket and seat reservations

Buying a season ticket is presently the only way you can reserve your seat at the Sapphire. We are taking bookings for these at the moment and are allowing last season’s seat holders the first option on retaining their seats.

You can reserve your seat by emailing tickets@raidersicehockey.com . Your application will need to include:-

Your Name
Category (Adult, Concession, youngster)
Full postal address
Preferred email address
Mobile phone number
Home phone number
Your chosen seat number (or whether you prefer to stand)
A passport style photograph in electronic form ideally.

This seasons season tickets will again be a pre-printed credit card style with your photo and seat number printed upon it.

If you cannot remember your seat number then the stand layout below will assists. For a larger printable version with previous seat bookings shown, click on the layout below. This will be updated as more renewals and new applications are recieved. Green are reservations for this season and red are those who have booked in previous seasons and have a priority for that space should they choose to renew.

Day ticket purchase

Our ticketco App can be found here:–

When on that site click the event you are interested in. You are directed to the event you wish to purchase and you will have to select the type and number of tickets and then click place your order

Then check your order has been logged correctly

Then fill in your contact details and answer a few questions so we know who to offer deals to and the details of our crowds Covid vacinations

Then press pay and prepare to input your card details.

Input your details and press pay

So why are we asking these two questions?

It is useful to know where the fans come from if we think they may be interested in future games and promotions. For example our charity game this season will be against (TBA) so we could message them to warn of the good cause and make sure they have plenty of change and are feeling generous! 🙂