The streaming team are back after a week’s break, now with some commentary, and are ready for the return of the Wildcats for their “easy” fixture with the Raiders.
Raiders had a good game against the Cats two weekends ago but two x two minute periods saw Swindon score their 4 goals to give a flattering scoreline and the lads will be looking to avoid the mistakes that a shortened bench helped with.
The usual advice applies, ALL taken from previous issues that are beyond the control of the streaming provider:-
Dont forget to press the return to merchant button after your Paypal transaction
Make your purchase a few hours before the game if possible to give a better chance of dealing with any issues
Check your spam folder if your email with the access code has not arrived
Check your ISP isnt holding the email in their anti spam system
Make sure that you are using the Paypal account of the email address that you are expecting the code to be sent to. Some computers are registered for accessing more than one Paypal account we have found and if you accidentally use the wrong Paypal account that email will be going to the wrong email address.
If the stream appears to freeze then check your local bandwidth and signal strengths. wireless links between devices (for streaming from a phone to a TV for example) are not as reliable as wired links.
Refreshing your connection re-using your code should be an option if your stream is slow or frozen
Following one instance of poor uploading speed the connection to the local IT infrastructure has been upgraded to ensure that local wifi use does not affect the stream quality.
The Sapphire staff are unable to assist with problems so calls to the centre are unlikely to offer any help.