So it looks like some of us will be looking for something to do for a few weeks and our video man Malcolm has been toiling (thank you!) to get this season’s games on line and in one place. Some have been on line before but to cover hosting we have knocked the price down to just £2
Note the top link is for the National League Raiders games and the second link is for the Raiders (2) Div 1 games
For the replay service we assume the normal advice is still relevant as listed below
The usual advice applies, ALL taken from previous issues that are beyond the control of the streaming provider:-
Dont forget to press the “return to merchant” button after your Paypal transaction.
Make your purchase a few hours before the game if possible to give a better chance of dealing with any issues.
Check your spam folder if your email with the access code has not arrived.
Check your ISP isn’t holding the email in their anti spam system.
Make sure that you are using the Paypal account of the email address that you are expecting the code to be sent to. Some computers are registered for accessing more than one Paypal account, we have found, and if you accidentally use the wrong Paypal account that email will be going to the wrong email address.
If the stream appears to freeze then check your local bandwidth and signal strengths. wireless links between devices (for streaming from a phone to a TV for example) are not as reliable as wired links.
Refreshing your connection re-using your code should be an option if your stream is slow or frozen
The Sapphire staff are unable to assist with problems (because they are sitting indoors watching these videos as well now it is shut down) so calls to the centre are unlikely to offer any help.